Author's posts

Aug 28

New AudioCodes Logging Tool: It’s Sexy

AudioCodes recently released a new syslog viewer named, creatively enough, “Syslog Viewer”. For those who have been working with AudioCodes gateways and SBC’s for a while, then you are probably aware of the previous syslog viewer that AudioCodes provided to assist with logging. This was the “acsyslog120.exe” application which was very bare bones and came …

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Jul 08

Have an AudioCodes SBA? Check for Temp spam.

If you have an AudioCodes SBA, it may be worth peeking into your c:\windows\Temp directory. AudioCodes has a Windows service named “BoaService”. This service collects the status of Lync Services and helps drive the SBA management page. This is the page you use when you initially configure the SBA. It looks like this: There is …

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Jun 24

Skype for Business Debugging Tools

Note: Updated 28 August 2015 to reflect changes in newer version. ———– I’m surprised no one has written about this yet. If someone has, please let me know and I’ll give you props and a link right up top. Until then…. The Skype for Business debugging tools are a replacement for the Lync Server Debugging …

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Jun 18

Sennheiser SP 20 ML Speakerphone Review

Just so you know, I was given this free from Sennheiser. Keep that in mind while reading. I work from home about one day a week. When working from home I use a speakerphone instead of a headset. For the past year or so, that speakerphone was the Plantronics Calisto P825-M. Yesterday I received the Sennheiser …

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Jun 17

My Whole World Has Changed

I had been using Yahoo! Pipes for over 3 years to drive the Lync News/Skype for Business News aggregator. About 2 weeks ago, Yahoo! announced that they were killing off this service in the August/September time frame. This caused me some consternation. Not because I didn’t see it coming – Yahoo! hasn’t updated the thing …

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Jun 09

Emoji URL’s are Cool

What’s an emoji URL? This is one: http://🍺🏈💻🎸.ws Go Ahead. Click it. I promise it’s safe. That’s an emoji URL. Pretty neat huh? Last night I accidentally stumbled across this article – You Can Now Visit Norwegian Airlines Using an All-Emoji URL That’s cool I thought. I wonder how it works. Which then led me …

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Jun 09

Windows 8.1 Apps Won’t Update

For the past year or so, my home Windows 8.1 PC wouldn’t update most of the apps. So as Microsoft has slowly improved the Music app, I’m not getting any of those benefits. Heck, the apps wouldn’t even start. Every so often I would spend an hour or two trying to fix this, eventually giving …

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May 21

Calls Not Completing for user with “Non-Western European” characters

This topic has already been covered in Spanish here  and in German hier. I am just adding an English language version because I recently ran into the same issue and there is no blog in English about it. If I ever wondered why we buy support from gateway vendors, this issue validated it for me. We were …

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May 14

Quick RegEx Trick

I thought I blogged this but I guess I didn’t. So I am posting this mostly to save myself time finding this the next time I look for it. I had a regular expression that returned 2 variables. Here is what I wanted: $1555$2. However Lync interprets “$1555” as a variable instead of what I want …

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May 11

Script: Query Front Ends for Specific Event Log ID’s

I was troubleshooting today with my main Lync man “JP” (who chooses to remain anonymous). Part of our troubleshooting was checking against 6 (and sometimes 12) front ends to see if a specific Event ID appeared in Event Viewer. This was tedious, going to each server and then a lot of them getting no results. …

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