Category: Technology

UC Now v 9 Released

Not a ton has changed to warrant a full version update, but there is a major feature edition. (Also, I was at version 8.8 so at some point I have to make the jump, right?) The big addition is the ability for you to remove modules that you’re not interested in. Prior to this release, …

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UC Now v 8.8 Released

Every so often, the spirit moves me and I take the time to update the Android app that I have out there. And about 3 months ago, the spirit moved me. But I ran into a technical problem (brain malfunction) and I never was able to publish a version that didn’t immediately crash after launching. …

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UC Now Apps Updated

Every so often, the spirit moves me and I take the time to update the Windows 10 and Android apps that I have out there. And this weekend, the spirit moved me. For those unfamiliar with the apps, they are a central point for things related to Exchange and Skype for Business. So in one place …

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Presence Lying, Like a Pro

One of the great things about Skype for Business is you can see if a remote person is available for a chat or if they are busy in a meeting. Taking advantage of the presence capabilities is a very useful tool. However, some people try to game the system and artificially set their presence. They …

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My first publishing experience. Windows NT 4.0 anyone?

The book I recently released – Enterprise Voice in Skype for Business Server 2015 – was not my first publishing credit. No, to find that, I need to take you back to 1997 and the book Windows NT Troubleshooting and Configuration. I was born and raised in Indianapolis, Indiana. Unbeknownst to many, there is a …

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I Wrote a Book

Some of you may be aware that I recently published a book – Enterprise Voice in Skype for Business Server 2015. Visit www.evs4b.com for full details. This post is not specifically about the book. It is about why I wrote that book and the joy of doing that. </sarcasm> I originally started writing the book …

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The Android Experiment

I’ve used Windows-based phones since Windows Mobile 6.5. It’s been a very rocky road as Microsoft has changed direction with seemingly every release. But I’ve stuck it out for one main reason: It’s always struck a balance between customizability – the great Android strength – and stability – the great iOS strength. Maybe stability is …

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Control Permitted Calls via Dial Plans

It is generally believed that you can control numbers users are permitted to call only by limiting the permitted numbers in the Route. If you want to only permit local numbers to be dialed for a user, you create a route that only permits local numbers, then assign that route to a PSTN Usage and …

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Finding Unused PSTN Usages

I’m working on a little project to remove unused policies, dial plans, etc. frorm our Lync 2013 configuration. It’s all fairly straightforward to find policies with no users assigned to them. But PSTN Usages? Not so easy. PSTN Usages are a bit of a weird construct in the Lync/Skype for Business world. Forget that many …

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Speed Up your RGS Agents Sign In With EnableCrossSiteSignIn

If you are using formal response groups, then each of your agents needs to go to a web page and sign in to make themselves available for that response group. For small and midsize organizations this is probably a pretty quick activity. However, if you have a very large or very complex environment, it could …

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