Category: Lync

Jul 08

Have an AudioCodes SBA? Check for Temp spam.

If you have an AudioCodes SBA, it may be worth peeking into your c:\windows\Temp directory. AudioCodes has a Windows service named “BoaService”. This service collects the status of Lync Services and helps drive the SBA management page. This is the page you use when you initially configure the SBA. It looks like this: There is …

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Jun 18

Sennheiser SP 20 ML Speakerphone Review

Just so you know, I was given this free from Sennheiser. Keep that in mind while reading. I work from home about one day a week. When working from home I use a speakerphone instead of a headset. For the past year or so, that speakerphone was the Plantronics Calisto P825-M. Yesterday I received the Sennheiser …

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May 21

Calls Not Completing for user with “Non-Western European” characters

This topic has already been covered in Spanish here  and in German hier. I am just adding an English language version because I recently ran into the same issue and there is no blog in English about it. If I ever wondered why we buy support from gateway vendors, this issue validated it for me. We were …

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May 14

Quick RegEx Trick

I thought I blogged this but I guess I didn’t. So I am posting this mostly to save myself time finding this the next time I look for it. I had a regular expression that returned 2 variables. Here is what I wanted: $1555$2. However Lync interprets “$1555” as a variable instead of what I want …

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May 11

Script: Query Front Ends for Specific Event Log ID’s

I was troubleshooting today with my main Lync man “JP” (who chooses to remain anonymous). Part of our troubleshooting was checking against 6 (and sometimes 12) front ends to see if a specific Event ID appeared in Event Viewer. This was tedious, going to each server and then a lot of them getting no results. …

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May 04

Skype for Business Notes

I’ll be tracking my notes with installing and working with Skype for Business. 1. I did an in-place upgrade of my existing Lync 20reset-cspoolr13 pool and everything started up and appeared to be working fine. The upgraded pool is named “” which is a bad name for a pool that actually contains Skype4B servers. So …

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Mar 24

Announcing the UC Now apps!

A few years ago I created a Lync “aggregator” which scours 120+ blogs and other related sites for Lync articles and posts what it finds to various places. You can see the output in Twitter, Twitter again, Bitly, Facebook, Google+,  Tumblr, and in various apps I’ve put out over the years. I’ve also added a …

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Feb 20

Auto Answer on Polycom VVX phones

An admin at one of the sites I help support asked me the other day if there is a way to have a Polycom handset automatically answer a call. I was initially confused as to what he meant. I thought maybe he meant forwarding the call to an AutoAttendant or another extension. (There is a …

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Feb 18

Deep Dive into the Set-CsPinSendCAWelcomeMail Cmdlet

We are rolling out a big dial-in conferencing project. As a good percentage of our users are not yet enabled for Enterprise Voice we are doing a lot of discussing and testing about how to get those users their PIN numbers. Without a LineURI defined, setting a PIN can be a challenge. Check these articles …

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Feb 12

Lync Regions and assigning Dial-In Conference Numbers

I consider myself really sharp at Lync. However there are still times when I have “duh” moments that I feel like I should have known for years. Since Lync is a pretty complex and varied system there are just some things I never sat down and properly figured out. Dial-In conferencing Regions is one of …

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