Tag: Exchange UM

exchucutil.ps1 and the Verify Switch

In which Lync forces me to dig into the Exchange world again….. I got an excellent question as a followup to my post breaking down the exchucutil.ps1 script in excruciating detail. The questions by user “soder” basically asked if the –verify switch was still valid in the Exchange 2010/2013 versions of the script. In short – no. …

Continue reading

Voicemail not Working Following a Disaster

Our headquarters suffered an outage, forcing us to implement our full disaster recovery scenario. Fortunately, it only lasted about 2 days before we could fail back. Being responsible for our Lync environment, I was pretty pleased with how well Lync came back following a full and immediate power outage at our headquarters location. The only issue …

Continue reading

Converting Audio for Exchange UM

As part of our Lync deployment we are using Exchange Unified Messaging for our Auto Attendant. In order to make a more professional presentation, we do not use the automated “robot” voice with our Auto Attendants. Rather we have employees record a script and then we use that recording with our Auto Attendant. This is all …

Continue reading

Exchange UM Auto Attendant Won’t Play My Greeting

One of our offices has almost no need for an Auto Attendant, certainly not an IVR. So we put together a recording that basically says what the default Exchange UM greeting says – “Thank you for calling our company. Please say the name of the party you are trying to reach”. That’s it. So I …

Continue reading