Category: Skype for Business

October 15th, 2019 by UC Now Skype/Teams News Feed
By Beth Schultz
At Zoomtopia 2019, company introduces a slew of capabilities across its meeting room, phone, and online meeting products.

Posted in Skype for Business

October 15th, 2019 by Sam Valme
Is your organization not hitting all the areas needed for strong Microsoft Teams governance? Here are 6 tips to help you manage your environment.

Posted in Skype for Business

October 15th, 2019 by Tom

I’m speaking at an event put on by my employer, GCI – High-performance Microsoft Teams: Your foundation for success.

Who should attend: Business and IT Leaders, Technical Decision Makers, and IT Managers. Organisations using Microsoft Skype for Business, Microsoft Teams, or those interested in increasing collaboration whilst maintaining security and governance, will benefit from this event.

Full details, agenda, and registration form is at:

Hope to see you there – this is also great opportunity to talk to both Tom Arbuthnot and myself about any Microsoft Ignite news from earlier in the month.

Posted in Skype for Business

October 15th, 2019 by Habib Mankal

In this episode the team discusses the new updates and enhancements to Microsoft Teams calling and meeting experience.


Posted in Skype for Business

October 14th, 2019 by Tom Arbuthnot


This month we discuss five new Microsoft Teams features that have been announced as generally available over the last few weeks. With Microsoft Ignite just around the corner you might have expected the flow of new features to slow but this has not been the case. h

As well as the five new features that have been announced as GA we talk about five more features that are due to be released imminently through Microsoft’s financial quarter 4. Dynamic Emergency Calling for Microsoft PSTN calling plans will soon be available allowing emergency services in the US to determine the origin of a Teams emergency call. Also pinned chats, enhanced delegation and reverse number look up abilities.

The upcoming feature that I am most excited about though is native federation for one to one chats. Current federation allows only basic chat functionality between Teams users in different organisations. New native federation will allow a much more enriched chat experience including the possibility to use emojis and GIFs.

As always questions and feedback welcome

Check out the podcast on all your favourite platforms:

Posted in Skype for Business

October 14th, 2019 by Tom Arbuthnot

Microsoft Just posted a roadmap update with 5 new Direct Routing enhancements due for release in November. Direct Routing is the scenario where you can bring your own SIP Trunk/Carrier/SBC and connect it to Microsoft Teams for User PSTN Telephony.

Media Relay Override –  “Allows customers to change their default Media Relay to match their public IP structure”.

Missed Call Message Suppression – “enables customers to route calls to a 3rd party PBX without generating a false missed call message in Teams”. This is interesting, I would assume it means you can setup a PBX or gateway to simultaneously ring or fork a call to both Teams (via direct routing) and a traditional PBX but not have a missed call notification in teams if you pickup on the PBX or the PBX’s voicemail picks up.

Ringback Bot – “enhances the ringing experience for the caller by have a setup audio ring and a second ring for when the call is established. I have no real idea of what this means, I am trying to find out more.

SIP Tester – a PowerShell script that can test the basic configuration of your SIP deployment in Direct Routing. I’ve had a sneak peek at this, it will be convenient I think.


PSTN Reporting – “brings new reporting capabilities for Direct Routing.”

This is an excellent enhancement for Direct Routing users. You can now get PSTN Call Detail Records (CDR) reports Directly in Microsoft Teams Admin Centre.

Documentation here: Microsoft Teams PSTN usage report

The report can be viewed for trends over the last 7 days, 28 days, or a custom date range that you set. The reports usually reflect a 24 to 48-hour latency from time of activity.


You can also export to excel.


It gives the following fields:

  • CorrelationId – Microsoft ID for the session. Can be used when calling Microsoft Support.
  • SIP Address – SIP address (UPN) of the Teams user who received or made the call.
  • Display Name  – Teams User Display Name
  • User country – Teams User Country
  • Invite time – the time when the call was initiated.
  • Start time – time the call connected.
  • Failure time – time the call failed (only if there was a failure). Worth checking out for the different SIP return codes and final SIP phrase
  • End time – is the time the call ended. (For successful calls only.)
  • Duration (seconds) – length of a call
  • Success – Yes/No field
  • Caller Number – caller PSTN number. Note last 4 digits obscured for privacy.
  • Callee Number – Callee PSTN number. Note last 4 digits obscured for privacy.


  • Call type
    • dr_in – the user received an inbound PSTN call
    • dr_out – the user placed an outbound PSTN call
    • dr_out_user_conf – the user added a PSTN participant to the call
    • user_out_transfer – the user transferred the call to a PSTN number
    • dr_out_user_forwarding – the user forwarded the call to a PSTN number
    • dr_out_user_transfer – the user transferred the call to a PSTN number
    • dr_emergency_out – the user makes an emergency call
    • dr_in_ucap – an inbound PSTN call to a Teams bot such as auto attendant or a call queue
    • dr_out_ucap – an outbound PSTN call from a Teams bot such as auto attendant or a call queue


  • Azure region for Media – Azure region code for media
  • Azure region for Signalling  – Azure region code for signalling
  • Final SIP code – is the SIP code with which the call ended.
  • Final Microsoft subcode – is a code that indicates specific actions that occurred.
    • Again, I am not aware of a resource to decode these codes
  • Final SIP Phrase – is the SIP code with which the call ended.
  • SBC FQDN – fully qualified domain name (FQDN) of the Session Border Controller (SBC).
  • Media bypass- indicates whether the trunk was enabled for media bypass
  • Shared correlation ID – I could not find a good definition of this, but it seems to relate to failed calls with routing errors such as “Getting user info by number from BVD failed”



Roadmap ID 56507

Posted in Skype for Business

October 14th, 2019 by johnacook

Posted in Skype for Business

October 14th, 2019 by Michael Tressler

As many of you know, our focus has always been providing excellent technical education surrounding all thing Microsoft UC.  When Microsoft Teams was announced, we made the decision to re-brand to cover that service.  For the last two years, the “Skype & Microsoft Teams Users Group” has continued to flourish with vast amounts of new content that we have shared with over 96 meetings across the U.S. in 24 cities. 

Now, we feel it’s time for another re-brand.

As of today, we will now be dropping “Skype” from our name and officially be known as the “Microsoft Teams Users Group.”  Our feedback from members has shown us that the increase in demand of Microsoft Teams content and training is not slowing down, but increasing monthly.  Our newer members who are finding us across different locations are joining solely to learn more about Microsoft Teams integration, new features, UC, and collaboration features.

What does that mean for you?  There’s no change in the way we operate or the deep level of content that we will provide each and every quarter moving forward.  We will still focus on the UC features that established the group back in 2010, but will expand into other parts of the Microsoft Teams feature-set to provide a full breadth of education across the service. 

For those still on Skype for Business, don’t worry!  There is still plans to cover features and migration strategies to Microsoft Teams as they are made available. 

It’s been nine years since Kevin and I founded the original group and this is the most excited I’ve been about our trajectory of the Microsoft Teams UG.  With the assistance of Microsoft, our fabulous sponsors, and your participation, I feel that we can continue to grow and mature the largest Microsoft Teams user group on the planet.

Thanks everyone!

Adam Curry
President / Co-Founder – Microsoft Teams Users Group
Twitter: @TeamsUG

The post Announcing the Microsoft Teams Users Group appeared first on Microsoft Teams Users Group .

Posted in Skype for Business

October 14th, 2019 by Jared Spataro, Corporate Vice President for Microsoft 365

Powered by the cloud and AI, Office 365 ProPlus is the tool you need to keep your business successful and secure.

The post Support for Office 2010 is ending—get current with Office 365 ProPlus appeared first on Microsoft 365 Blog.

Posted in Skype for Business

October 14th, 2019 by Lasse Nordvik Wedø
Here is a feature I'm looking forward to. It will soon be possible to organize your channels by pinning the most important (to you) ones. Roadmap item 55369 is "just around the corner", and admins have been notified in the O365 message center. According to the message in the admin portal, we should all see this by the end of October.

Posted in Skype for Business