Category: Skype for Business

November 14th, 2018 by Skype for Business News Aggregator

This security update resolves vulnerabilities in Microsoft Office that could allow remote code execution if a user opens a specially crafted Office file. To learn more about these vulnerabilities, see Microsoft Common Vulnerabilities and Exposures CVE-2018-8546.

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Download:

Posted in Skype for Business

November 14th, 2018 by Skype for Business News Aggregator

Here’s a quick one that I hope helps someone in a bit of a bind.

As you may or may not know Skype4B Broadcast meetings are hosted on the Azure media services pool part of Office365, as part of that your client needs to be able to connect to the Office365 AVMCU.

In some cases when you attempt to join a broadcast meeting as a presenter, the “Start Broadcast” button never appears and you are stuck with a “Connecting…” message despite you being able to see others hosted on the meeting.

This can be because the login dialog for your Office365 session gets hidden under the meeting window as a few popups appear at the same time.

Enter the username and password and hit OK. In some cases you may have to rejoin the broadcast to resolve the issue.

I hope this helps someone else, as I was buried in snooper logs and blaming firewalls for this.

Posted in Skype for Business

November 13th, 2018 by Skype for Business News Aggregator

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While our ability to achieve more increases - thanks to technological advancements - so too does the volume of digital information. Now, more than ever, many employees feel that it’s impossible to keep up. How do you stay on top of all information related to your current projects, clients, competition, prospects, the market (need we go on…?) It should come as no surprise that the information overload that may be plaguing your organization could also be having an adverse effect on your employees.

 

We are relentlessly working on solving this challenge, and we are proud to announce today that we have a solution for you. Meet Q, the AI assistant for your work life from ModuleQ. Q is like a co-worker who knows what you need and always has your back.

 

Q is different from other news alerts assistants because it understands what you are working on, and then sorts through millions of articles and sources to pull in only the most relevant ones. When you integrate Q into your daily work through Teams and Office 365, Q’s unique AI evolves as your business priorities change. News from Q is always relevant and timely, with no need for you to enter or update data.

 

When you see something you like, just click “Useful,” or “Share via email” to update colleagues. Otherwise, simply click “Not useful.” The more you tell it, the more Q learns.

 

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In fact, Q is so valuable and so easy to use, we’ve made it a Top Pick in the Microsoft Teams App Store.

 

With Q, Critical Information Finds You

Was there a big acquisition related to one of your projects? Did your client’s stock make a sudden jump? Did a key industry analyst release a new report? ModuleQ can make sure that critical information finds you. Your company can make Q more powerful by enabling connections to leading industry databases, as well as your organization’s own curated content in SharePoint, so you get the business insights you need to work smarter.  With the Teams mobile app, Q’s timely insights will reach you anytime, on the device of your choice.

 

The AI Behind the Scenes

ModuleQ’s patent-pending Personal Data Fusion AI is powering the brilliance behind Q. The AI will monitor your business interactions and then proactively send you relevant organizational and market information, with industry knowledge from Thomson Reuters, to keep you on track with the news you need, when you need it.

 

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What’s new in Q v2.0?

 

Tell Q which companies to track for you

 

Q’s People-Facing AI automatically identifies companies that are important to you by analyzing your work email and calendar. Now, with the new ‘track’ command, you can also tell Q directly which companies you’d like to track in your daily news updates. These companies will appear in your My Priorities tab alongside the companies Q has automatically identified for you.ModuleQmanImage.jpg

 

 

Smarter news recommendations

Q now understands the industries companies belong to and uses that knowledge to deliver more customized news updates for you. Your news updates will now be selected for you based on their relevance to the companies and industries you’re interested in. 

More content from high-quality news sources

Q now scours a much larger set of high-quality business news sources to find and deliver the most relevant content to you.

 

And many more UX refinements ...

  • The onboarding flow for new users has been completely redesigned to be more intuitive and flexible.
  • Changing to the latest adaptive card format means that your news updates are now richer, easier to read and support more actions on both the desktop and on mobile. In particular, our AI-assisted news sharing feature now works seamlessly on mobile clients.
  • You can now choose to use Q without AI personalization, so Q can start working for you even without access to your email and calendar data.
  • With the new pop-authentication flow, you can sign in to Q without leaving Teams and you don’t have to authenticate separately for every personalized tab you visit.
  • The new ‘delete account’ command lets you easily delete your account by sending a short message to Q.

 

Getting Started with Q for Teams

Follow this link to open Microsoft Teams and install Q.

 

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Posted in Skype for Business

November 13th, 2018 by Skype for Business News Aggregator

For a complete, enriched Teams experience, we recommend customers use certified IP phones running Microsoft Teams natively and available on Teams Marketplace.

 

If customers have IP phones certified for Skype for Business, and are preparing for an upgrade to Microsoft Teams, the Skype for Business phones will continue to sign into the Skype for Business service and support a limited number of core functionalities listed below. There is no additional setup needed on the customer site for this to work. As customers prepare for the upgrade to Teams, they must consider deploying Teams certified IP phones for a complete Teams experience.

 

Authentication

Sign in with user credentials/Web Sign-in

Modern Authentication

Phone lock/unlock

Hot Desking Support

Calling 

Incoming/Outgoing P2P calls from/to Teams users

In-call controls via UI

(Mute/unmute, hold/resume, blind transfer, end call)

PSTN calls

Visual Voicemail

911 support

Calendar and Presence

Calendar Access and Meeting Details

Presence Integration

Exchange Calendar Integration

Contact Picture Integration

Corporate Directory Access

Visual Voicemail

Meetings 

One-click Join for Pre-Scheduled Teams Meeting

Meeting Call controls

(Mute/unmute, hold/resume, hang up,

Add/remove participant)

Meeting Reminders

Add Skype for Business participant to ongoing meeting

Device Update and Management

Device Update

In-band provisioning

QoE & Log Upload

Common Area Phone Support

Posted in Skype for Business

November 13th, 2018 by Skype for Business News Aggregator

Do you need help managing your company’s data in the cloud? Register for our upcoming webinar “Cloud Governance: Office 365 Groups Governance” today!


OneDrive for Business (ODFB) is Microsoft’s answer to the personal cloud storage space. Microsoft has been working on this model of hosted storage in one form or another for a few decades now, and many of the features they offer with OneDrive were once far ahead of their time, but now are a standard across the cloud storage and collaboration space.

OneDrive for Business is separate from “OneDrive” as it has many more tie-ins to the enterprise features that Office 365 for Business or Enterprise brings to the table. The version of “OneDrive” that comes with a personal license or a “Home” Office 365 license has plenty of capabilities but lacks some of the enterprise-level controls given to organizations for workplace security, automation, and integration.

If you want these features for your homework (some of us really do- it’s great to be able to automate and keep track of personal banking and when/who is doing the chores…) you can simply buy a business license for Office 365 for plus or minus a few dollars the home license depending on which options you choose.

The features available via OneDrive For Business make it an ideal collaboration tool for business users, especially when included as a feature within the other applications of Office 365.


Are you looking for a good, clear introduction to OneDrive? Check out this post:
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Personal Cloud Storage for Employee Collaboration

The real power behind OneDrive for Business is that it gives employees a place to store files and work on documents that is accessible from anywhere. People can generate documents within their OneDrive space or upload documents and files and have a multitude of tools at their disposal to organize their personal content.

One of the biggest advantages for OneDrive for Business is that it empowers users to easily interact with MS Office files. Business users with OneDrive for Business have the full functionality of PowerPoint, Word, Excel and most other Office 365 applications that interact with it seamlessly in multiple ways.

Share Files and Manage Security

OneDrive for Business enables users to securely share information and control levels of security via direct access or links for editing or viewing files. This can also be done at the folder level within OneDrive to enable access to a set of files or folders within the drive.

This makes it extremely easy for users to collaborate on projects or finalize documents before they are published to more visible spaces in Office 365 like SharePoint sites or Microsoft Teams. Sharing can also be done right from with the office applications without having to navigate to another interface. This naturally makes for an even more seamless collaboration experience.

Organizations managing Office 365 can dictate if information can be shared externally, and permissions and properties for files within OneDrive for Business can be managed as well. With some licenses, businesses can get reports and manage security based on whether or not users’ documents have sensitive content within them.

OneDrive Has A Mobile Device App

OneDrive for Business can be installed on and synced to any Android or Apple mobile device or laptop and is super easy to use. Some licenses enable organizational controls around which devices can access OneDrive for Business information, and from which IP addresses and domain users can connect to their OneDrives for Business.

OneDrive for Business Integrates with Microsoft Teams, Exchange Email and SharePoint

The personal “Chat” spaces in Microsoft Teams that enable shared persistent chat conversations with one or more users utilize OneDrive for Business to enable those users to share files. When you upload a file to Teams, it is actually uploaded into your OneDrive for Business and automatically shared with the other users in your chat.

You’re given the same option if you upload a document as an email attachment- the document can be uploaded to your OneDrive and shared via a link within the email to reduce duplicate versions of the document from being created.


Blog Post: Which Tool When: #SharePoint or #OneDrive?


It’s also possible to move or copy documents to different locations in Office 365 from within the OneDrive for Business interface. This is especially useful when sharing to SharePoint sites or Teams and Groups that exist across the organization.

Versioning, “Backup” and the Recycle Bin

Microsoft was one of the first organizations to enable document “versioning” capability, where users can essentially go back in time through the changes to Office documents that are stored in SharePoint, Office 365 or OneDrive for Business. Users can revert back to the last 500 versions of a document by default, essentially allowing them to go back in time for any individual document for up to and sometimes over 90 days.

Microsoft has enabled a 30-day “Backup” of the information in users’ One Drives for Business, which utilized the versioning functionality to revert all the files in the drive back to a certain point in time.

Versioning does not allow the user to restore documents that have been deleted, but the recycle bin feature allows documents that the user has “deleted” to be restored to the point in time that they deleted it for up to 90 days.

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Syncing Files

The OneDrive for Business application for Mac and PC allows for the syncing of files to a user’s computer. This allows for a desktop copy for offline editing and a cloud copy for mobile access and high availability. Recently, Microsoft introduced the capability of a PC to sync the files in OneDrive for Business to a user’s desktop without actually copying the files, thus enabling a live-syncing cloud authoring experience from the user’s device without having to worry about file syncing. The OneDrive for Business application also enables the syncing of documents stored in SharePoint sites, which makes it all the more powerful for organizational collaboration.

Whether from the desktop or via the browser-accessible cloud application, it’s possible to live edit files in the cloud from Office 365 Applications on a Mac or PC.

Co-Authoring

This live editing feature can be done by multiple users at the same time. You can view the edits that a user is making as you work on documents together.

New Capabilities are Always Being Added…

New features are being added at an increasingly rapid pace, and these features are becoming increasingly complex and powerful. Audio transcription was added to OneDrive for Business this year as well as the ability to find text within image files stored in OneDrive. More integrations to apps like Microsoft Teams and connections to third-party apps like Google Drive, Box, and DropBox make it a versatile and empowering solution for business user collaboration, both now and in the foreseeable future.


Like what you read? Make sure to subscribe to our blog for more great OneDrive content.

Posted in Skype for Business

November 13th, 2018 by Skype for Business News Aggregator

In this episode the team discusses Microsoft's commitment to the first line worker, specifically the migration of Microsoft Staffhub to Microsoft Teams, and the new mobile application Kaizala.

https://www.microsoft.com/en-us/microsoft-365/enterprise/firstline

Posted in Skype for Business

November 12th, 2018 by Skype for Business News Aggregator

Following the Skype for Business Server 2019 Debugging Tools, two more additions for Skype for Business Server 2019 have now been published by Microsoft.

 

Call Quality Dashboard (CQD)

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Skype for Business Server 2019, Call Quality Dashboard (CQD) follows the Call Quality Methodology (CQM) and provides an alternative to the scorecard included in the Skype Networking Guide. In addition to a set of system reports that will be created as part of the install to help you view and diagnose network infrastructure issues affecting call quality, you will also be able to quickly and easily create additional reports tailored to your needs. It looks like it will work with down level server versions too:

This download works with the following software components:

  • Microsoft Lync Server 2013
  • Skype for Business Server 2015
  • Skype for Business Server 2019

More details: https://docs.microsoft.com/en-us/skypeforbusiness/management-tools/call-quality-dashboard/call-quality-dashboard

 

SCOM Management Pack

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Skype for Business Server 2019, Management Pack contains comprehensive monitoring tools including:

  • End-to-End scenario availability from various locations.
  • Call reliability and quality perceived by real users.
  • Component health and performance.

Active Monitoring Management pack

  • Geographically distributable end-to-end scenario validation for Skype for Business Server 2019 deployments. This includes coverage for internal, remote and branch office users.
  • Increased scenario coverage in areas like AV Edge Connectivity and Exchange Unified Message Connectivity.
  • Enhanced troubleshooting logs to streamline root cause analysis of failures.

Component and User Management Pack

  • Increased reliability monitoring of real end-user calls and conferences.
  • Integrated media quality alerts driven from Quality of Experience (QoE) data reported by client applications.
  • Full event and performance monitoring for all Skype for Business Server 2019 roles.

More details: https://docs.microsoft.com/en-gb/skypeforbusiness/management-tools/use-scom-management-pack/use-scom-management-pack

Skype for Business Server 2019, Capacity Calculator

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A spreadsheet for calculating hardware requirements based on the number of users, types of communication, and expected traffic.

More details: https://docs.microsoft.com/en-gb/skypeforbusiness/management-tools/capacity-planning-calculator

The post Skype for Business Server 2019 Call Quality Dashboard, SCOM Management Pack and Capacity Calculator appeared first on Tom Talks.

From Tom Talks UC at http://tomtalks.uk
     

Posted in Skype for Business

November 12th, 2018 by Skype for Business News Aggregator

Microsoft Teams offers you a number of ways to customise and control how you see and engage with your Teams collab workspaces (teams) and channels.

Global Notification Control and Customisation

At a global level, you customise your notifications:

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Each type of action can be customised with some combination of (depending on the activity)

  • Banner
  • Banner and email
  • Only show in feed
  • Off

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Banner is what some users might call a “Toast” or “Pop Up” notification in the bottom right of your screen, or more traditional push notifications on mobile.

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Email is summary emails, these can be useful reminders if people don’t have Teams open all the time

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Feed is your activity feed in teams, new items will be in bold, you can filter them by type:

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Customise Alerts on Mobile and Mobile Quite Hours

The mobile client allows customisation of what to be alerted on and how, but also quite hours and days which is a really nice idea.

2018-11-12 19.53.18   2018-11-12 19.53.36  2018-11-12 19.53.28

Team and Channel Visibility

Teams will show bold black when there is new activity, and if you expand the team the particular channels with activity will show boldly.

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At a team level, only your “Favourite” Teams are shown by default, the rest are hidden under “More”. You can Favourite or un-favourite a team by right-clicking on the ellipses by the team name.

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In each team, you can control which channels are shown to you by default and which are hidden under “X more channels” by favourite/un-favourite.

You can also follow a channel. Follow is subscribing you to get notifications for any and all activity in that specific channel. I would use this sparingly, only for a channel where I really need to drop everything if there is a message.

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The post Customising your Microsoft Teams collab workspaces visibility and notifications on desktop and mobile appeared first on Tom Talks.

From Tom Talks UC at http://tomtalks.uk
     

Posted in Skype for Business

November 12th, 2018 by Skype for Business News Aggregator

Not going to be in Belgium, Netherlands or Sweden in November? Check out our London workshop on December 4th!


Hey friends! I just wrapped up my Asian tour talking to organizations in Hong Kong and Singapore about how to get the most value from Office 365 and Microsoft Teams.

One of the key topics of discussion has been how to properly manage Microsoft Teams and other Office 365 workspaces that users can self-provision. Questions like:

  • Who should be able to create Groups and Teams, and what does that process look like?
  • Which spaces should be allowed to have external members?
  • How can your organization manage access and ownership?

And obviously for a workshop on adoption, we have had lots of conversations around:

  • Do you have suggested tactics for each adoption phase?
  • How does an intranet fit into the Teams and Yammer equation?
  • Any recommendations on trying to displace an existing technology like Slack? How do you formulate the value proposition of changing to a different platform?

Get the answers to these questions and read our blog post, “Q&A: Achieve Microsoft Teams and Yammer Adoption ASAP


Next on my world tour are three amazing European cities: Brussels, Belgium (Nov 27); Lijnden, Netherlands (Nov 28); and Stockholm, Sweden (Nov. 29). We will be talking about

Why Microsoft Teams Adoption is Critical for EMEA Organizations

Microsoft Teams adoption is important for all organizations that have adopted Office 365 and no region is adopting cloud office productivity tools more quickly than EMEA according to recent studies.

Just about 65 percent of EMEA organizations now run Microsoft Office 365. This is up from 51 percent in 2016 so many of these organizations are new adopters who have moved into their new home and are just starting to think about Teams, management and governance.

But is 90% Teams Adoption Even Possible??

I got a lot of askew glances from the community when I launched the first iteration of this program as a webinar earlier in 2018.

I get it, 90 percent adoption seems crazy high. After all, when was the last time you got 90 percent of your organization to participate in anything?


This looks like a worthwhile Teams workshop for anyone in the EMEA region:
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Well the answer to that is pretty simple when you realize north of 90 percent of knowledge workers within the average company use email. Why? Because responding to and using email is a basic expectation for where they work and a lot of folks believe it’s the best way to get work done productively.

And when you have analysts saying Microsoft Teams has the functionality to become as popular as Outlook, you realize 90 percent adoption is really just a change management exercise. You manage people’s reaction to new technology change and they will use and love Microsoft Teams.

Having a roadmap helps as well:

If you are in Brussels, Belgium (Nov 27); Lijnden, Netherlands (Nov 28); and Stockholm, Sweden (Nov. 29) register for our free workshop where I’ll go into all of these aspects in much greater detail and you will be on your way to 90 percent Teams adoption in no time!

Till next time!


Want to keep up with more great Microsoft 365-related events? Subscribe to our blog!

Posted in Skype for Business

November 11th, 2018 by Skype for Business News Aggregator

 

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Microsoft have produced a series of Teams Academy for IT Pro’s videos to help IT Pro’s get up to speed on the various concepts in Microsoft Teams.

You can check them out here:

Playlist: https://www.youtube.com/playlist?list=PLaSOUojkSiGnKuE30ckcjnDVkMNqDv0Vl

Videos:

 

Thanks to Thomas Binder for compiling the list and links

The post Microsoft Teams Academy for IT Pros Training Videos on YouTube appeared first on Tom Talks.

From Tom Talks UC at http://tomtalks.uk
     

Posted in Skype for Business