Category: Skype for Business

September 19th, 2018 by Skype for Business News Aggregator
For people who like to have more control over how dial rules are implemented but want to leverage my vast database of worldwide dial rules, I have implemented a JSON interface for the Skype Optimizer.

The interface will return all the dial rules for a given country in JSON format, which can then be used in your own scripts or application. 

To access the API, you simply construct the URL to correspond to the correct representation for the desired country. The base URL for the JSON interface starts with:

https:/www.skypeoptimizer.com/api/

You then add specific options as query strings. For NANPA countries like US, Canada and many Caribbean countries, use the following:
Query String
Data Value

Required?

countrycode
1
Yes
npa
3-digit integer
Yes
nxx
3-digit integer
Yes
natscope
national/uscan/all
No (defaults to national)
sevendigit
yes/no;1/0;true/false
No (defaults to no)
apikey
16-character alphanumeric
Yes

For an example location in Chicago, where we want to treat both US and Canada numbers as national numbers, use the following:
https://www.skypeoptimizer.com/api/?countrycode=1&npa=312&nxx=226&natscope=uscan&apikey=yourapikeyhere

For any other country, the available query strings are as follows:
Query String
Data Value

Required?

countrycode
1-3 digit integer value
Yes
areacode
1-6 digit integer value
Most countries
carriercode
1-3 digit integer valueSome countries
apikey
16-character alphanumeric
Yes

For example, to return the dial rules for London, UK use the following URL:
https://www.skypeoptimizer.com/api/?countrycode=44&areacode=20&apikey=yourapikeyhere
The results will look something like this, when you parse it through a JSON formatter:

One way to use this data is in your own personal PowerShell script. Below is an example that will pull down the dial rules for 312-226 in Chicago:
$DialPlan = "https://www.skypeoptimizer.com/api/?countrycode=1&npa=312&nxx=226&apikey=abc1234567890xyz"
$JSON = Invoke-RestMethod -Method Get -Uri $DialPlan
Once you've got the JSON data, you can return specific elements simply by "following the path", as it were:
PS C:> $JSON.data.routes

local         : {@{pattern=^+1((872([^01]dd))|(847([^01]dd))...
tollfree      : @{pattern=^+18(00|8d|77|66|55|44|33|22)d{7}$}premium       : @{pattern=^+1(900|976)[2-9]d{6}$}national      : @{pattern=^+1(?!(24[26]|26[48]|284|345|441|473|649|664|721|[67]58|767|784|8[024]9|86[89]|876|900|976))                [2-9]dd[2-9]d{6}$}international : @{pattern=^+((1(?!(900|976))[2-9]dd[2-9]d{6})|([2-9]d{6,14}))}service       : @{pattern=^+?([2-9]11)$}

You can get as specific as you want:
PS C:> $JSON.data.normrules.national.pattern^1?([2-9]dd[2-9]d{6})d*(D+d+)?$PS C:> $JSON.data.routes.international.pattern^+((1(?!(900|976))[2-9]dd[2-9]d{6})|([2-9]d{6,14}))
For elements that could have multiple values, such as local routes, you have to write it a little bit differently (note the square brackets):
PS C:> $JSON.data.routes.local[0].pattern^+1((872([^01]dd))|(847([^01]dd))|(815(20[^189]|21[^1378]|22[01348]|23[067]|24[125]|25[02458]|26[^2469]|27[^035]|28[07]|29[0345]|30[^39]|31[03478]|32[^39]|33[^2569]|34[^0]|35[^089]|36[1346]|37[^5689]|38[23568]|40[^026]|41[^149]|42[^089....
You must also include a valid API key. For testing purposes, I've created a demo API key that anybody can use.
abc1234567890xyz
The output will be obfuscated to deter abuse, but is otherwise valid JSON.  Please give it a try, and if you feel there is a place for this in your company or application, please contact me through the usual channels.

I have to give thanks to longtime SfB/Teams MVP Jonathan McKinney for pushing me to do this, and to help test it along the way. Beers are inbound!

Posted in Skype for Business

September 19th, 2018 by Skype for Business News Aggregator

Microsoft Ignite 2018 is right around the corner, September 24 – 28 in Orlando Florida. While there are over 1591 sessions, I wanted to share with you the list of sessions that I will either be attending in-person or watching the on-demand version later when I get home. Please feel free to use this list to help create your personal schedule, or on-demand viewing list later. Also, be sure to follow me on Twitter @SosemanMatt and LinkedIn for updates while at Ignite. Here's my recommendations from Ignite 2017 Enjoy!

Tip: Every year I spend ~200 hours watching Ignite sessions while running on the treadmill every evening or on an early Saturday morning to ensure I stay up to speed and keep my skills sharp. These sessions are addicting, and fun! They inspire me to go out and learn more, lab up a scenario, and gives me great stories to share with my peers, customers and partners.Click each session to be taken directly to that session's page on the Microsoft Ignite website.

My Session: BRK3135 - Learn more about security and compliance for Microsoft Teams (Also working the Microsoft Secure Score booth throughout the week, come see me and connect!)

Must See:

THR2303 - How to Shift: Modern Desktop Deployment with Brad Anderson

GS008 - Microsoft security: How the cloud helps us all be more secure

GS006 - Modern teamwork: Transform collaboration and communications with Microsoft 365

GS004 - Simplify your IT management and level up with Microsoft 365

BRK3221 - Combat advanced cyber attacks with Microsoft Cloud App Security

BRK2158 - Elevate the security for all your cloud apps and services with the Microsoft CASB - Cloud App Security

KEY04 - Transform your workplace with Microsoft 365

BRK2295 - Sprint's Microsoft 365 deployment acceleration strategies

BRK3401 - Azure Active Directory security insights with Conditional Access, Identity Protection, and reporting

BRK2468 - Security for your digital transformation

Office 365

BRK2102 - Better teamwork, together: SharePoint and OneDrive integration with Microsoft Teams

BRK2094 - The future of Yammer: Vision and roadmap

BRK2070 - New in Microsoft 365: Leadership engagement featuring live events

BRK2077 - Workplace Analytics & MyAnalytics: A review of data privacy and GDPR compliance

BRK2160 - The time for Teams: Scenarios to realize the value of Microsoft Teams

BRK2143 - Improving Health Team Collaboration using Microsoft Teams

BRK2140 - Accelerating GDPR compliance with Microsoft 365

BRK3398 - Best practices for a successful Video and Voice deployment on Microsoft Teams

BRK2440 - Citrix and Microsoft: Driving the future of work in the modern workplace, today!

BRK1059 - Enabling Firstline Workers with Microsoft Teams

BRK2393 - Get more done with Planner!

BRK2164 - The best (Outlook driven) day of your life

BRK2004 - The future of threat protection: Become efficient, cost effective, and more secure with Office 365 Threat Intelligence

BRK4002 - Securing your Office 365 environment from advanced phishing campaigns with Office 365 Advanced Threat Protection

Enterprise Mobility + Security

BRK3272 - Authentication and passwords: The good, the bad, and the really ugly!

BRK3401 - Azure Active Directory security insights with Conditional Access, Identity Protection, and reporting

BRK3285 - Deep dive into evolution of Windows app management with Intune

BRK3006 - Defend against mobile threats and increase user productivity with Intune-managed Edge browser

BRK2018 - Efficiently manage security with Microsoft

BRK3241 - Enable Azure Active Directory Conditional Access to secure user access while unlocking productivity across Microsoft 365

BRK2157 - Ensure comprehensive identity protection with Microsoft 365

BRK2157 - Ensure comprehensive identity protection with Microsoft 365

BRK3029 - Lessons from the field: protecting corporate data on any device with Microsoft Intune

BRK3103 - Manage and secure iOS and MacOS devices and apps with Microsoft Intune

BRK3117 - SecOps and incident response with Azure Advanced Threat Protection: Protect, detect, and respond

BRK4001 - Secure enterprise productivity with Office 365 threat protection services including EOP, ATP, and Threat Intelligence

Windows 10 Enterprise

BRK3018 - Deploying Windows 10 in the enterprise using traditional and modern techniques

BRK3038 - Windows 10 in S mode: Why you should care and how it works

BRK3039 - Windows 10 and Microsoft Office 365 ProPlus lifecycle and servicing update

BRK3017 - What's new in Windows 10 mobile device management (MDM)

BRK3211 - Ask the experts: Successfully deploying, servicing, and managing Windows 10

BRK2420 - Beat the Windows 10 deployment clock

BRK3019 - Delivery Optimization deep dive: How to reduce internet bandwidth impact on your network

BRK3014 - Modern deployment with Windows Autopilot and Microsoft 365 (Part 1 of 2)

BRK3015 - Modern deployment with Windows Autopilot and Microsoft 365 (Part 2 of 2)

BRK2002 - Modern desktop deployment and management with Microsoft 365

Posted in Skype for Business

September 18th, 2018 by Skype for Business News Aggregator

https://blogs.technet.microsoft.com/surface/2018/09/18/download-the-microsoft-teams-app-for-surface-hub-app/

Posted in Skype for Business

September 18th, 2018 by Skype for Business News Aggregator

Do you want to learn how to harness the full power of Microsoft Teams for your students? Download our free ebook “Microsoft Teams for Education Institutions” and learn about all the benefits Teams can provide.

Editor’s note: This post is the third in Matt’s “Which Tool When” series. You can catch up on past posts below!


With the introduction of Microsoft Teams in 2016, organizations found a new “which tool when” scenario in the Office arena: which tool do I use for communication and collaboration? Outlook and Teams immediately come to mind. The two apps each have their own strengths and weaknesses. When you’re deciding which to use, keep some of these best practices handy.

Introduction

Outlook and Teams can overlap a little bit in their use cases, but I find it makes a lot of sense to use them for separate reasons. The way you want to communicate is generally the deciding factor on which to use when: Outlook or Teams.

I won’t say this article is prescriptive for all people in all situations, but I will stand by the recommendations made here as good practice for making the most of both apps and improving how you interact with your colleagues, customers, vendors, and everyone else you work with.


Unsure which situations call for Outlook or Microsoft Teams? Check out this article.
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Condensing an otherwise long story, you’ll likely be using both Outlook and Teams for the foreseeable future for the many reasons I get into below. Here’s why.

The Loops

Microsoft recently rolled out what is likely the best graphical representation (that I’ve seen) of how to use their communication-based apps. The inner loop, outer loop, and open loop are important to keep in mind when talking Teams versus Outlook.

Teams is really made for your inner loop. If you don’t like that marketing speak, think of the constant back-and-forth conversations you have and file editing you do with those you work with on a regular basis (including external folks).

Teams isn’t just about chatting; it supports live, concurrent file editing, the ability to bring websites and apps directly into Teams as tabs, and audio/video conferencing. All on desktop and mobile, and all without leaving a central app.

Teams is the right place to do work. Conversations are informal, short, and to the point. It’s called Teams because you’re working with close-knit… teams. And that includes external people not in your network!

Outlook is made for your open loop. You can email anyone with an email address, but you always want to watch what you say in an email lest someone important receive it as a forward, right? So, email is more formal, more concrete, and less arbitrary. Keep Outlook for sending official messages to customers, vendors, etc.

So, consider discussions within Teams as internal. True, your company may be 10,000 strong, working with 5,000 vendors and clients, while your group is only 20. But stay with me on internal meaning your workgroup. Any communications you have with someone who’s not already part of your group is external, whether they’re within your organization or if they’re at a completely different entity.

Now, if you’d walk away at this point saying, “I still don’t get why I’d use Teams,” consider how many times you receive unnecessary email, short messages on long email chains that are hard to scroll through, and “okay,” “thanks,” and “got it” type responses.

You hate those emails. You tell people you get too much email all the time. Teams makes these usability issues a thing of the past, all thanks to the chat-based UI and, frankly, the thumbs-up button. In my work life, we use Teams almost exclusively. I don’t even know my colleagues phone numbers because, well, we use Teams for all our communication needs (even texting and calling).

Understanding Office 365 Groups

Teams is built on Office 365 Groups. Creating a Team creates a Group with membership that you designate. Using Outlook to arbitrarily email comes with no Group consideration, but Outlook also has connections to Groups. Instead of chatting in Teams to this Group, you email back and forth to the membership. In fact, each Team actually has an Outlook Group attached to it. It gets kind of complex, but this infographic can help simplify it.

There’s a really good way to juggle both a Team and its associated Outlook Group. Keep your teamwork in Teams and keep Outlook for communicating more formally with outsiders.

My suggestion is to have all internal discussions in Teams and all external discussions in Outlook, while keeping your conversations organized, saved, and accessible in your Group. Your emails get stored centrally within the Office 365 Group behind your Team and your chats stay in Teams natively. You can expand on this as more colleagues elsewhere in your organization adopt Teams and start interacting with them in Teams instead, but until then, Outlook will still be number one.

If you’re interested in juggling Outlook and Teams within the same Group (and you should be interested), I’ve got a Teams/Outlook Group guide to get you started.

Meetings and Conferencing

The other big thing you use Outlook for is scheduling and attending meetings. Actually, not really. You’re using Outlook to schedule meetings. You’re likely using Skype for Business to attend meetings.

And, if you’re not aware yet, Microsoft Teams is eating up Skype for Business in the coming year. (At least, the cloud/Office 365 version is. Skype will remain as an on-premises option for the lifecycle of Skype 2019 at the very least). So, you’ll actually end up using Microsoft Teams in Outlook even if you hadn’t planned on it.


Q&A: Achieve Microsoft Teams and Yammer Adoption ASAP


So, Teams brings together your calendar and conferencing in a new way so you’re not jumping between apps (like you do with Outlook and Skype). This is the case in both the desktop and mobile versions of Teams.

The gist of meetings here is that, yes, you can continue using Outlook to schedule meetings, but if you’ll be using Teams eventually, why not start now?

Wrap Up

As usual, which tool to use depends on the situation you face. Teams is the new darling of collaboration. And why shouldn’t it be? Leave Outlook for the formal stuff and stick to Teams for the everyday stuff.

Just be sure to take advantage of the major Teams advantages and watch out for some Teams pitfalls.

You can keep up with the latest Outlook and Teams developments on various resource websites. Here are a few:

What are your thoughts? Which tool do you prefer and why? Comment below and I’ll be sure to chime in with some responses.


Want to keep up with our What Tool When series? Be sure to subscribe to our blog to be notified of new posts. 

Posted in Skype for Business

September 18th, 2018 by Skype for Business News Aggregator
If you have enabled a user for Teams and the call button does not appear you can check the log file why it is not appearing.

After the teams client is started press CTRL+ALT+SHIFT+1.
A small dialog appears at the bottom-right.
Click on this and the download folder opens.

Open the file named "MSTeams Diagnostics Log" + datetime.

Search for "UserAppsStore"

You will get something like this:


2018-06-18T11:29:39.132ZInf UserAppsStore: Finished adding/filtering static apps
2018-06-18T11:29:39.132Z Inf UserAppsStore: Attempting to add calling with the following flags: {"isCallingEnabledByTenant":true,"isSfbCloud":true,"isEvEnabled":null,"disableCallingForHybridVoice":true,"pstnType":"OnPrem","isBusinessVoicePath":false,"isByotEnabled":false,"isOneToOneCallingEnabled":true,"isCallingSupportedEnvironment":true,"result":"removed"}
2018-06-18T11:29:39.132Z Inf UserAppsStore: Calling app removed


In this case the the client reports that the user is not EVEnabled and it also doesn't see the OnlineVoiceRoutingPolicy being assigned.

Check your configuration or wait for replication to take place if you recently activated the user.

Posted in Skype for Business

September 18th, 2018 by Skype for Business News Aggregator

We are excited to announce a new POPin integration for Microsoft Teams! Now, you can connect with your team even easier by leveraging POPin’s full capabilities right inside Microsoft Teams. POPin replaces the traditional survey with an anonymous, single, focused “crowdsourced” question to get honest feedback and immediate, actionable results. With POPin, your team can anonymously answer questions and interact with teammates’ answers using votes and comments.

 

Find the PopIn App in our App Store!

 

Quick Installation

 

The first step would be to find the POPin Team's App in the Store and select the team where you want to install the app:

 

im1.jpg

 

 

Easy Question Launch

 

Once the app has been installed in a Team, you can ask a question in your channel by typing
@POPin and choosing a question type, open-ended, rating (1-5) or yes/no.

 

im2.jpg

 

 

 Once the PopIn has been created, the different users in the Channel can interact and provide suggestions, comments or even vote.


im3.jpg

 

 

You could also use the POPin bot as your personal assistant to launch a more customized question set.

 

im4.jpg

 

 

Have an Honest Conversation

Use the POPin channel tab to engage further with your POPin results. Read the anonymous responses your team has put into your question. Like or dislike responses in your session, comment on responses to provide further context or to enrich the conversation.
POPin creators can comment under their name to respond to questions or add answers in order to provide clarity and add legitimacy to their answers.
You can also leverage the POPin tab to have a conversation about your results with your team.

im5.jpg

 

 

 

Clear, Prioritized Results

POPin will create an easy-to-read report of your POPin that you can access both during and after your session. Get a feel for participation and a prioritized list of answers to make the voice of the majority clear and concise.


im6.jpg

 

 

 

Ready to get started?

POPin for Microsoft Teams

 

Posted in Skype for Business

September 17th, 2018 by Skype for Business News Aggregator

image

Microsoft has recently been moving around supportability dates on Office client and server. Office 2019 will now provide 7 years of support, five (5) years of mainstream support and two (2) years of extended support as an exception to the 10-year Fixed Lifecycle Policy term. This is the “boxed” version of Office clients, not “Office 365” the continuously evolving subscription version.

Office Server 2019 products also align with this new 7-year term.

Originally Microsoft said Office 2016 clients would be unable to connect to cloud-based Office 365 services after Oct. 13, 2020. It looks like customer pressure has pushed this to now being supported until 2023.

It’s interesting to see the balance between Microsoft pushing towards subscription models and continuous updates and Enterprises often not being so ready to align with this model for commercial or business reasons.

“You’ve been talking, and we’ve been listening. Specifically, we’ve heard your feedback on desktop deployment, and we’re working hard to introduce new capabilities, services, and policies to help you on your way. The combination of Windows 10 and Office 365 ProPlus delivers the most productive, most secure end-user computing experience available. But we recognize that it takes time to both upgrade devices and operationalize new update processes. Today’s announcements are designed to respond to your feedback and make it easier, faster, and cheaper to deploy a modern desktop. We know that there is still a lot of work to do. But we’re committed to working with you and systematically resolving any issues.”

Source: https://www.microsoft.com/en-us/microsoft-365/blog/2018/09/06/helping-customers-shift-to-a-modern-desktop/

The post Office 2016 connectivity support for Office 365 services extended to 2023 appeared first on Tom Talks.

From Tom Talks UC at http://tomtalks.uk
     

Posted in Skype for Business

September 17th, 2018 by Skype for Business News Aggregator
Description I’m happy to reach another major milestone for the Set-CsFeatures.ps1 script today, after many weeks of work. This PowerShell script, which installs prerequisites and post installation configuration and tools for Lync Server and Skype for Business Server, now adds support for a few new things. This includes a new version of Skype for Business […]

Posted in Skype for Business

September 17th, 2018 by Skype for Business News Aggregator

The Telstra logo.

Today’s post was written by Gregory Koteras, general manager of digital workplace solutions at Telstra in Melbourne, Australia.

Image of Gregory Koteras, general manager of digital workplace solutions at Telstra in Melbourne, Australia.At Telstra, our mission is to connect people. We’re Australia’s leading telecommunications and technology company, providing mobile phone and internet access to 17.6 million retail customers.

We’re currently fundamentally re-engineering how we operate through our new T22 strategy, designed to remove complexity and management layers, decrease the focus on hierarchical decision making, and increase the focus on empowered teams making decisions closer to the customer.

The strategy leverages the significant capabilities already being built through Telstra’s up to $3 billion strategic investment announced in August 2016 in creating the Networks for the Future and digitizing the business.

The key to any successful organizational change is having engaged and empowered people. One of the ways we’re doing this is by providing new tools and systems that our employees can use to connect across more than 20 countries around the world. This includes outfitting our employees and contractors with Microsoft Office 365 to provide state-of-the-art collaboration and conferencing tools needed to design better services and transform our customers’ experience.

We also know how important it is to give our people a voice, and we use Yammer to let all employees connect with each other, ask questions, and get the answers they need. Conversely, Telstra executives use Yammer to engage with our global staff and rally support for corporate initiatives. Yammer is our corporate living room. There are thousands of work-related conversations happening there, but also book club groups, fitness groups, Brilliant Connected Women groups, and technical interest groups.

We’re also proud to be a corporate leader in serving customers with disabilities and addressing barriers to accessibility and inclusion. And that extends to our people. With the built-in accessibility features in Office 365 ProPlus, such as screen reader support, voice alerts, and keyboard shortcuts, all Telstra employees can use these new tools to be part of company conversations.

In March 2014, Telstra adopted a flexible workstyle model called All Roles Flex, which recognizes the need for flexible hours and modes for different job roles. It includes part-time work, working outside normal nine-to-five business hours, and working from different locations. To support this way of working, our people need to have access to the best tools and services, so they can connect anywhere, anytime. Office 365 gives them the flexibility and functionality to do that.

As we focus on transforming our company, the tools we provide our people will play a critical role. By greatly simplifying our structure and ways of working, we empower our people and better serve our customers.

Read the case study to learn how Telstra is creating a simpler and productive workplace with Microsoft Office 365.

The post Telstra empowers its employees to do their best work from anywhere with Microsoft Office 365 appeared first on Microsoft 365 Blog.

Posted in Skype for Business

September 17th, 2018 by Skype for Business News Aggregator

Learn best practices to make Microsoft Teams work for students, administrators and educators with AvePoint’s FREE eBook “Microsoft Teams for Education Institutes.


Landscape of the Modern Workplace

When you start your day what is the first thing you usually do? Even though I hate to admit this, I personally grab my phone and see what all the latest updates from my company are from around the world. With this new digital landscape there is no longer the typical 9 to 5 work schedule; it’s become much more mobile. There are now so many dynamic changes to teamwork and productivity across an organization.

Microsoft Teams is the hub for teamwork within an organization that can connect all the dots and provide a true one-stop shop for the immediate group of people you’re working with. It also allows you to go beyond collaborating on documents alone. It involves, chatting, instant messaging, meetings, co-authoring, sharing information and more all in one place.

Yammer, on the other hand, connects folks across the organization and works alongside Microsoft Teams. Yammer fits in by building the networks of both individuals and organizations, effectively connecting everyone.

Microsoft Teams Capabilities

Microsoft Teams provides a lot of capabilities since it’s deeply integrated with all of the other Office 365 technologies. It has also extended beyond to handle workloads we have on a day-to-day basis, like document management and instant messaging. But now, it also comes with advanced technologies like bots.

Out of the box you can go to the Microsoft Teams store and look for bots you can take advantage of. For example, there’s a bot called WhoBot where you can ask about the organizational structure. I can say, “Who does Jay Leask report to?” and it’ll show the information right away. What makes Microsoft Teams even better is that it’s open to other partners and offers over 150 apps and connectors at the time of writing!

Microsoft Teams Quickstart

Driving Sustainable Adoption

Gartner recently released a report around IT adoption within organizations. It’s called the Maximizing the Value of Office 365 By Making It Part of a Digital Dexterity Program. They had three key findings:

  1. Task productivity platforms, whether that be Office365, G Suite, etc., move is typically a lift and shift initiative, but there’s no new value being delivered.

What does that mean, right? So for me, there’s no perceived value. And that’s just one big challenge. It’s taking that lift and shift approach and not thinking about how we deliver business value right away.

  1. The second adoption challenge that this report found is organizations are ill-prepared to deliver continuous change provided by the productivity platform.

What does that mean? Today, with the nature of the cloud and the innovation that’s coming out, there needs to be a shift on how we think about not only managing and maintaining the platform, but also thinking about where we invest our energy and resources.

  1. The third and final piece, which is really fascinating, is the lack of digital dexterity investment.

So, what does digital dexterity mean? Digital dexterity is the idea of how you make technology, especially an investment in Office 365, as part of the norm for your employees.


Learn to how to increase your organization's adoption of Microsoft Teams and Yammer today!
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But here’s the kicker: in another study, they found that it takes on average 15-18 months for an organization to adopt a new technology.

So how do we increase Microsoft Teams and Yammer adoption rates?

Step 1: Specify the Rules of Engagement

Something that is oftentimes missing is having an organization come together and say, “Here’s how we’re going to operate. It’ll be more efficient for everyone and since we’re all on the same page everything will flow easier.” Having everyone on the same page and agreeing on how to move forward is a component that is usually lacking when trying to adopt new technology. By outlining rules of engagement, an organization can get into the habit of properly using Microsoft Teams and Yammer.

An example of this would be when someone new joins our team or if there is any company-wide announcement. At AvePoint, we first had leadership and key people in the organization agree to do this. Then we worked with the corporate communications team and HR to say, “anytime there’s a company-all email, be it a new employee, CEO with some announcement, etc., the full message is actually posted in the “All Company” section of Yammer.

So what we would do — because we recognized a lot of people still love their email–is take that conversation thread (the link from Yammer) and write an email to the whole company with a summary of the message in the email saying, “Dear AvePoint family, today we have a new colleague, Brent. He works in the Jersey City office. Click here for full details.” So, when they click on it, it jumps to the full post in Yammer.

Step 2: Facilitate leadership buy-in and engagement

Second, which is very important, is that you have to facilitate leadership buy-in and engagement. What does that mean? It can’t just be lip-service saying, “Hey, we’re going to use Office 365. We’re digitally transforming. We’re going to use all this goodness. But that doesn’t apply to me because I’m  C-level. All I need is my iPhone and my email.” That doesn’t work because having leadership involved, brought in, and taking advantage of the technology—essentially being a good role model—is critical to success.

One example from us, is that we use Yammer for our town hall every quarter. Our CEO, TJ, holds a town hall in a specific office from which we broadcast live using Yammer. This allows people to easily provide feedback and comment. And then, last but not the least, especially with Teams, it expedites organizational agility so we can quickly respond, or in some cases react, to what’s going on.

Step 3: Ensure quick wins

The third and final step is ensuring quick wins in Microsoft Teams and Yammer. Look for the other people within your organization that are passionate about doing these things and engage them as well. The important thing about this is to really look for other people that can help evangelize your message on your own behalf. This could be done from a Microsoft Teams or Yammer perspective of helping create and bring in other groups of people within your organization.

One of the corporate initiatives that we have as a company is a competition called AvePoint Idol. Every year we have this competition that’s open to everybody in the company. Whoever becomes the AvePoint Idol wins an all-expense-paid trip to attend Ignite as an attendee. We love to make it fun and have people do things like send in short videos saying why they should be the AvePoint Idol for the rest of the company to vote on. You can do things like this or even position your learning around it.

The 90 Day Roadmap to Your Organization’s Microsoft Teams and Yammer Adoption

See how to get your organization’s roadmap to adoption started below!

microsoft


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Posted in Skype for Business