Author's posts

Front End Service Crashed on SBA (Stupid SQL Server!)

This article is really about SQL. —————————– We received a SCOM alert yesterday that the Lync Front End Service (RTCSRV.exe) stopped on one of our SBA’s. Sadly, this is a fairly routine occurrence as the combination of Windows + Lync + SCOM + SCCM (especially SCCM) can overwhelm the meager 4GB on our SBA’s. So …

Continue reading

Jabra Evolve 30 MS Review

I was recently given this device for free from Jabra. Keep that in mind while reading the below review. ———- The Jabra Evolve 30 is an entry level headset in the Evolve line that Jabra released in October 2014. The Evolve series of headsets “…Boosts Productivity in Noisy Work Environments…”. Jabra also says that this line …

Continue reading

Sharing Whiteboard with Federated Contact Could Fail

Quick note – Here is the scenario: You are set up so that everyone gets dropped into a Lobby before they can join one of your meetings. You have an IM conversation going with a Federated contact. You decide it’s time to add a whiteboard. So you add in a whiteboard but the remote federated …

Continue reading

Plantronics Voyager Focus UC Review

I was recently given this headset for free from Plantronics. Keep that in mind when reading the following review. ———— My main complaint with the UC headset market is that all of the focus seems to be on maximizing the resolution and playback of voice audio. Now that is all well and good but it …

Continue reading

The meeting id to resolve has unneccessary padding…

Yeah. That was the error I finally tracked down earlier this week. The full error is this: ms-diagnostics: 3169;reason=”The meeting id to resolve has unneccessary padding on the id component.”;meeting-id=”42666530″;source=”medserv1.flinchbot.com” So where did that error come from? We use a global ITSP to provide us with local dial in conferencing numbers. So while we don’t …

Continue reading

Speakerphone Audio Quality Comparison

While there are a lot of reviews for Skype for Business certified speakerphones, I have never come across a review that lets you hear what they sound like. I took the three speaker phones I have (caveat: all given to me for free by the vendors) and made some recordings for you to hear. I …

Continue reading

New AudioCodes Logging Tool: It’s Sexy

AudioCodes recently released a new syslog viewer named, creatively enough, “Syslog Viewer”. For those who have been working with AudioCodes gateways and SBC’s for a while, then you are probably aware of the previous syslog viewer that AudioCodes provided to assist with logging. This was the “acsyslog120.exe” application which was very bare bones and came …

Continue reading

Have an AudioCodes SBA? Check for Temp spam.

If you have an AudioCodes SBA, it may be worth peeking into your c:\windows\Temp directory. AudioCodes has a Windows service named “BoaService”. This service collects the status of Lync Services and helps drive the SBA management page. This is the page you use when you initially configure the SBA. It looks like this: There is …

Continue reading

Skype for Business Debugging Tools

Note: Updated 28 August 2015 to reflect changes in newer version. ———– I’m surprised no one has written about this yet. If someone has, please let me know and I’ll give you props and a link right up top. Until then…. The Skype for Business debugging tools are a replacement for the Lync Server Debugging …

Continue reading

Sennheiser SP 20 ML Speakerphone Review

Just so you know, I was given this free from Sennheiser. Keep that in mind while reading. I work from home about one day a week. When working from home I use a speakerphone instead of a headset. For the past year or so, that speakerphone was the Plantronics Calisto P825-M. Yesterday I received the Sennheiser …

Continue reading