Category: Exchange UM

Voicemail not Working Following a Disaster

Our headquarters suffered an outage, forcing us to implement our full disaster recovery scenario. Fortunately, it only lasted about 2 days before we could fail back. Being responsible for our Lync environment, I was pretty pleased with how well Lync came back following a full and immediate power outage at our headquarters location. The only issue …

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Converting Audio for Exchange UM

As part of our Lync deployment we are using Exchange Unified Messaging for our Auto Attendant. In order to make a more professional presentation, we do not use the automated “robot” voice with our Auto Attendants. Rather we have employees record a script and then we use that recording with our Auto Attendant. This is all …

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