Category: Lync

Jan 06

Finding Unused PSTN Usages

I’m working on a little project to remove unused policies, dial plans, etc. frorm our Lync 2013 configuration. It’s all fairly straightforward to find policies with no users assigned to them. But PSTN Usages? Not so easy. PSTN Usages are a bit of a weird construct in the Lync/Skype for Business world. Forget that many …

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Dec 08

Speed Up your RGS Agents Sign In With EnableCrossSiteSignIn

If you are using formal response groups, then each of your agents needs to go to a web page and sign in to make themselves available for that response group. For small and midsize organizations this is probably a pretty quick activity. However, if you have a very large or very complex environment, it could …

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Oct 30

Statistics Manager PowerShell Module

While troubleshooting one of my Statistics Manager agents that wouldn't connect to the Statistics Manager service, I was missing PowerShell. I ended up having to manually dig up the config files to ultimately find my error (Missed the port on the Statistics Manager URI). So I wrote a fairly simple PowerShell Module to help manage a …

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Oct 08

Mobile Discovery and Authentication Communication Flow

There isn't a lot of detailed documentation about what happens with Lync/Skype for Business mobility during the autodiscover phase. This article will detail how the mobile client eventually gets connected to the correct pool, especially if you have Directors or multiple pools in your environment. I won't dig into the autodiscover process from the DNS standpoint. …

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Oct 06

Jabra Evolve 65 Review

I got this headset free through work and not from Jabra. I recently got my hands on a Jabra Evolve 65 Bluetooth headset. My employer has recently begun handing these out to those who want them. And I want one because I need all the toys!   This is one of the newer headsets from …

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Oct 05

UC Now v 1.4

UC Now version 1.4 has just been pushed to the Windows Store. This version will work on Windows 8.1 and WIndows 10 along with Windows Phone 8.1 New to this version: Youtube channels for Exchange and Skype for Business/Lync Virtual Academy links for Exchange and Skype for Business/Lync The app can be downloaded here – …

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Sep 16

Front End Service Crashed on SBA (Stupid SQL Server!)

This article is really about SQL. —————————– We received a SCOM alert yesterday that the Lync Front End Service (RTCSRV.exe) stopped on one of our SBA’s. Sadly, this is a fairly routine occurrence as the combination of Windows + Lync + SCOM + SCCM (especially SCCM) can overwhelm the meager 4GB on our SBA’s. So …

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Sep 15

Jabra Evolve 30 MS Review

I was recently given this device for free from Jabra. Keep that in mind while reading the below review. ———- The Jabra Evolve 30 is an entry level headset in the Evolve line that Jabra released in October 2014. The Evolve series of headsets “…Boosts Productivity in Noisy Work Environments…”. Jabra also says that this line …

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Sep 10

Sharing Whiteboard with Federated Contact Could Fail

Quick note – Here is the scenario: You are set up so that everyone gets dropped into a Lobby before they can join one of your meetings. You have an IM conversation going with a Federated contact. You decide it’s time to add a whiteboard. So you add in a whiteboard but the remote federated …

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Aug 31

The meeting id to resolve has unneccessary padding…

Yeah. That was the error I finally tracked down earlier this week. The full error is this: ms-diagnostics: 3169;reason=”The meeting id to resolve has unneccessary padding on the id component.”;meeting-id=”42666530″;source=”” So where did that error come from? We use a global ITSP to provide us with local dial in conferencing numbers. So while we don’t …

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